The AI Shopping Assistant for Independent Retailers
Strivonex is an AI shopping assistant built for independent retailers. It guides shoppers to the right products, builds larger baskets with smart recommendations, and books Click & Collect - all around the clock, with no app required.
Experience exactly what your customers will see. Ask questions, build a basket and book Click & Collect in under a minute.
Meet the Strivonex Orb
The floating AI assistant that lives on your website. Customers tap it to ask questions, get personalised recommendations, build a basket and book Click & Collect — all powered by AI, all in one place.
The Orb understands what you sell.
It can remember how your customers shop.
And it uses both to create better retail conversations.
The Strivonex Orb combines two live capabilities — Product Intelligence and Customer Intelligence — so your AI assistant provides increasingly relevant retail conversations, rather than behaving like a generic chatbot.
Product Intelligence
The Orb understands structured information you supply about your products — attributes, variants, sizing, materials and more — so it can answer product questions, compare options and guide customers to the right choice.
Explore Product Intelligence
Customer Intelligence
For verified returning customers who have opted in, the Orb can securely use genuine order history and preferences to recognise repeat purchases, suggest usual baskets and provide a more personal experience — with privacy controls built in.
Explore Customer IntelligenceYour AI Shopping Assistant, Always Selling for You
More than a chatbot - your AI shopping assistant answers questions, recommends products, grows basket value and books Click & Collect. Built for independent retailers.
AI Shopping Assistant
Answers customer questions instantly, guides them to the right products with AI recommendations, and never takes a day off - so you never miss a sale.
Learn more
Intelligent Basket Building
Recommends complementary products and suggests upgrades, gently growing basket value with every conversation.
Learn more
Click & Collect
Lets customers book a collection slot in seconds. You fulfil from a simple dashboard - no app, no queue, no fuss.
Learn moreYour catalogue becomes knowledge the Orb can actually use
Retailers can provide structured information relevant to what they sell. The Orb uses it to answer questions, compare products, check availability and guide customers to the right choice — across every kind of independent retail.
Fashion
Footwear
Garden Centres
Pet Retail
Home & Interiors
Food & Drink
What the Orb can do with this information
Product Intelligence is driven by retailer-supplied product information. The Orb uses the structured data you provide — it does not invent product specifications. Retailers can also create custom attributes relevant to their specific catalogue.
See how the Orb reasons in a fashion boutique
A demonstration of how the Orb uses retailer-supplied product information — sizing, fit, materials and live variant availability — to guide a customer to the right choice.
Oxford Shirt
£42.00 · 100% Cotton · Regular Fit
I'm a 42-inch chest and prefer a little room. Which size would you suggest?
Product intelligence
Based on this retailer's sizing information, Large looks closer for a fitted feel, while XL should give you a little more room. I'd suggest XL based on your preference. Fit can vary, so it's worth trying it on when you collect.
Available variants
Recommendations are based on information supplied by the retailer. Sizing guidance is not a guarantee of fit.
Make your catalogue more AI-ready
AIBB can identify where additional product information would improve the Orb's ability to answer questions and make useful recommendations — so you can gradually enrich your catalogue for better conversations.
AI Readiness
Oxford Shirt
Ready
AI Readiness is based on the completeness of relevant structured product information you supply — not an AI-generated opinion. The more detail you provide, the better the Orb can answer questions and make useful recommendations.
One Assistant. Every Kind of Shop.
From fashion boutiques to farm shops, AIBB adapts to your catalogue — not the other way around. If you have products and customers who need help choosing, this could work in your shop.
Fashion
Clothing boutiques & fashion retailers
Pharmacy
Pharmacies & health retailers
Garden Centres
Garden centres & nurseries
Pet Retail
Pet shops & animal supplies
Home & Lifestyle
Homeware & interiors stores
Gifts
Gift shops & lifestyle stores
Food & Drink
Bakeries, delis & farm shops
Footwear
Footwear & shoe shops
Sports & Outdoors
Sports & outdoor stores
Hardware & DIY
Hardware & DIY stores
Florists
Florists & flower shops
...and many more. If an independent retailer has a product catalogue and customers who need help choosing what to buy, AIBB may be able to help.
An Orb that can recognise returning customers — with their permission
For verified returning customers who have opted in, the Orb can securely use genuine order history and preferences to provide a more personal, relevant experience — never surveillance, always with privacy controls.
Would you like what you ordered last time?
You often buy these together. Would you like both?
You usually collect on Saturday mornings. Would you like to see the available Saturday slots?
Customer Profiles
Shop-specific customer profiles built automatically from orders and conversations.
Buy Again
Returning customers can quickly reorder what they bought last time.
Repeat-Product Recognition
The Orb recognises products a customer buys regularly and can suggest them when appropriate.
Shopping-Routine Recognition
When evidence supports it, the Orb can recognise usual collection days, times and baskets.
Privacy & Personalisation Controls
Customers opt in to personalisation by default and can opt out at any time. The Orb never uses purchase history when personalisation is off.
Customer information is retailer-specific and is never shared between unrelated shops. Each shop builds its own customer relationships.
Every order can help build a better understanding of your customers
Your dashboard builds a customer library automatically — order histories, lifetime spend, average order value, previous conversations and internal notes. You are building a genuine customer relationship, not just receiving anonymous orders.
Sarah Richardson
Customer since March 2025
14
Orders
£386
Lifetime Spend
£27.50
Avg Order
Contact
Customer Insights
Marketing Consent
Recent Orders
Conversations
8 previous Orb conversations · View history
Internal Notes
Prefers gluten-free options. Asked about new sourdough range last visit.
— Shop owner, 3 days ago
Illustrative example. The Customer Library is built automatically from real orders and conversations — no manual data entry required.
Everything Your AI Shopping Assistant Includes
More than a chatbot. Your AI shopping assistant is a complete platform designed to help independent retailers sell smarter, serve customers better and manage their online sales from one intelligent workspace.
Customer Experience
A shopping experience that becomes more useful every time a customer returns.
- Conversational AI Shopping Assistant
- Intelligent basket building
- Relevant recommendations and cross-sells
- Click & Collect with collection slots
- Dietary Intelligence using retailer-supplied allergen information (for food retailers)
- Returning customer recognition
- Buy Again from previous orders
- Remembered preferences when personalisation is enabled
- Evidence-based recognition of repeat purchases and shopping routines
Shop Management & Performance Intelligence
One workspace to manage your AIBB, customers and catalogue — with a clear view of how your shop and the Strivonex Orb are performing.
- Shop Dashboard
- Orders and order status management
- Performance Intelligence — sales, GMV, orders and average order value trends
- New versus returning customer trends and period comparisons (7 days to all time)
- Orb conversations, recommendation engagement and basket conversion
- Orb-associated orders and Orb-associated GMV
- Catalogue AI Readiness score
- Customer Library and customer order histories
- Customer and repeat-purchase insights
- Product and category management
- Collection window management
- Website integration controls
AI Intelligence & Tools
Intelligence working behind the Orb to understand products, customers and buying behaviour.
- Catalogue-aware AI
- Customer memory and personalisation
- Repeat-product recognition
- Routine and shopping-pattern detection
- Usual basket and quantity recognition
- Smart cross-sell and upsell intelligence
- Product Intelligence
- AI-assisted product descriptions
- Image Studio
- Customer and product interaction insights where supported
Growth & Local Commerce
Tools designed to increase basket value, encourage repeat business and connect independent commerce.
- Intelligent upselling
- Relevant cross-selling
- Repeat-order opportunities
- Customer retention through personalisation
- Local Artisan Marketplace
- Local retailer and artisan collaboration
- Additional growth features and optional bolt-ons
Real People. Real Support.
AI when it helps. Real people when you need them.
- Built-in help through the Strivonex Orb
- AI-assisted support
- Escalation to a human when required
- Support conversations kept together for continuity
- Strivonex support for retailers
Different Retailers Get Different Intelligence
AIBB understands the retailer's own catalogue and uses that information to provide a more relevant shopping conversation. Not every feature behaves identically for every retailer.
Dietary Intelligence
For bakeries, delis and farm shops, AIBB uses retailer-supplied allergen and dietary information to filter recommendations and warn customers about declared allergens.
"Do you have any gluten-free cakes?"
Style & Occasion Guidance
For clothing boutiques, AIBB uses your product descriptions and categories to help customers find the right outfit and suggest complementary accessories.
"I need something smart-casual for a summer wedding"
Plant & Condition Matching
For garden centres, AIBB uses your product descriptions to help customers find plants for specific conditions and suggest complementary products like pots and compost.
"I need plants for a shady part of my garden"
Pet & Product Navigation
For pet shops, AIBB uses your product descriptions and categories to help customers find the right products for their pet and build a useful basket.
"What do I need for a new puppy?"
Room & Style Matching
For homeware stores, AIBB uses your product descriptions to help customers find accessories for their space and suggest coordinating items.
"I am looking for accessories for a small contemporary living room"
Occasion & Budget Navigation
For gift shops, AIBB uses your product descriptions and prices to help customers find the right gift for any occasion and budget.
"I need a birthday present for my dad for around £40"
Product Navigation, Not Diagnosis
For pharmacies, AIBB can help customers navigate appropriate retailer-provided product information. It does not diagnose medical conditions, prescribe treatments or replace a pharmacist. Health-related questions are escalated to qualified pharmacy staff.
The underlying proposition is simple: AIBB understands the retailer's own catalogue and uses that information to provide a more relevant shopping conversation. The richer your product data, the more helpful the AI can be.
Launch Your AI Shopping Assistant in Four Steps
Four simple steps to launch your AI shopping assistant. No developers, no app store, no disruption to how you work today.
01Create your shop
Tell us about your business and we'll build your AI-powered storefront in minutes.
02Linen Shirt
£42.00 · Clothing
Upload your products
Import from CSV, scan barcodes or add products individually while AI fills in the hard work.
03"I need something smart-casual for a summer wedding"
Launch your AI shopping assistant
Embed one line of code and your AI shopping assistant is instantly ready to help customers.
04Start serving customers
Customers chat, build baskets, reserve collection slots and buy while you manage everything from one dashboard.
Everything you need to modernise your independent retail shop.
A complete AI retail platform — not just a chatbot.
Save Time
AI writes descriptions, generates images and handles customer questions.
Increase Sales
Recommendations grow average basket value automatically.
Delight Customers
Click & Collect, relevant recommendations and instant answers.
Built for Independent Retail
No developers. No apps. No disruption.
No app. No complicated setup. Just add the Strivonex Orb to your website.
Your customers interact with the Strivonex Orb directly from their browser. They can chat, discover products, receive intelligent recommendations, build their basket and book Click & Collect without downloading anything. The Orb brings the power of the Strivonex AI Basket Builder directly into a suitable existing website through a lightweight integration.
Be part of the next generation of independent retail
Strivonex AIBB is being built around the realities of independent retail — helping shops sell more intelligently, serve customers better and bring AI into their business without enterprise-level complexity.
As our retailer community grows, this is where we’ll showcase genuine customer stories, results and case studies.
Start with AIBB
What Could Smarter Basket Building Mean for Your Shop?
Adjust the figures below to see how AI product recommendations and smarter basket building could affect your sales.
Current daily sales
£750
New basket value
£16.50
Potential additional sales
Illustrative figure based on the values above.
Illustrative estimate only. Results are based solely on the figures you enter and an assumed increase in average basket value. They are not a guarantee of performance. Actual outcomes will depend on customer demand, product range, pricing, adoption and how the AIBB is configured and used. The calculator does not include costs, refunds, taxes or sales made through other channels.
Simple, Transparent Plans for Your AI Shopping Assistant
Start small and scale as you grow. Add capacity and bolt-ons whenever you need them.
Growth
For growing shops that want the full AIBB experience.
- AI shop assistant widget
- Up to 1,000 products
- Artisan partner marketplace
- AI Image Studio
- Priority support
Enterprise
Multi-location, bespoke integrations and dedicated support.
- Everything in Growth
- Multiple shop branches
- Custom AI tone & branding
- Bolt-ons & capacity packs
- Dedicated account manager
AI Shopping Assistant FAQs
Everything you need to know before launching your AI shopping assistant for independent retail.
Most retailers go from sign-up to a live, embeddable assistant in under 15 minutes. Onboarding guides you through your shop details, products and collection slots step by step.
Ready to Launch Your AI Shopping Assistant?
Launch your AI shopping assistant today. Live in minutes, selling for your independent retail shop around the clock.
Talk to Us About Your AI Shopping Assistant
Whether you’re exploring an AI shopping assistant for the first time or would like a personalised demonstration for your independent retail shop, our team is here to help.
Trust & Protection
Built with responsible technology, established infrastructure and appropriate business protection.
Payments powered by Stripe
Established payment infrastructure for secure online payments
UK Registered Company
Strivonex Ltd · Registered in England & Wales